Melbourne Based Early Childhood Education Courses & Security Operations Care Certifications | OptimisticFutures | CHC40213 Certificate IV in Education Support
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Education Support


CHC40213 Certificate IV in Education Support

education support landing page pic

This qualification reflects the role of workers in a range of education settings, including public and independent schools and community education settings. This course will equip you with the knowledge and skills to provide assistance and support to teachers and students under broad-based supervision.

Course code


Course name

Certificate IV in Education Support (Release 3)

Study area

Education Support


50 weeks

Entry Requirements

There are no entry requirements for this qualification. However, learners need to possess the required Language, Literacy and Numeracy Skills, which are essential to successfully complete this qualification.

Practical Work Placement

To achieve this qualification, the candidates are required to complete at least 100 hours of work placement in a real workplace environment.

Possible Career Outcomes

After successful completion of this course you may wish to apply for a range of career opportunities including:

Education Officer Teacher Assistant
Education Support worker Education assistant (special needs)
Home tutor Language/literacy worker

Further Studies

Learners may wish to undertake the CHC50213 Diploma of School Age Education & Care to enhance their career.

Course Structure

17 units (including 12 core and 5 electives units)

Core Units

The below table represent Unit code, name and their scheduled hours

Unit Code Unit Descriptor Nominal Hours
CHCDIV001 Work with diverse people 40
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 25
CHCEDS001 Comply with legislative, policy and industrial requirements in the education environment 35
HLTWHS001 Participate in work health and safety 20
CHCECE006 Support behaviour of children and young people 30
CHCEDS024 Use educational strategies to support Aboriginal and/or Torres Strait Islander education 55
HCEDS021 Assist in facilitation of student learning 50
CHCEDS022 Work with students in need of additional support 50
CHCPRT001 Identify and respond to children and young people at risk 40
CHCEDS025 Facilitate learning for students with disabilities 50
CHCEDS032 Support learning and implementation of responsible behaviour 55
CHCPRP003 Reflect on and improve own professional practice 120

Elective Units

The below table represent Unit code, name and their scheduled hours

Unit Code Unit Descriptor Scheduled Hours
CHCLLN001 Respond to client language, literacy and numeracy needs 45
CHCPRP001 Develop and maintain networks and collaborative partnerships 30
HLTAID003 Provide first aid 18
CHCEDS017 Contribute to the health and safety of students 30
CHCEDS004 Contribute to organisation and management of classroom or centre 30
  • Note: Optimistic Futures has chosen these Electives based on industry consultation.

Assessment Marking System

  • Satisfactory (S) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register
  • Not Yet Satisfactory (NYS) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘not yet satisfactory’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.

National Recognition

These competencies have been drawn from the nationally endorsed industry training package the Community Services Training Package (CHC). Upon successful completion of the training and assessment, the Certificate CHC40213 Certificate IV in Education Support will be issued. A transcript listing all units of competency will also be issued. The qualification and units of competency are nationally recognised and provide individuals with a valuable qualification that can be applied throughout Australia.

Recognition of Prior Learning (RPL)

Applicants can apply for recognition of prior learning of their existing skills and knowledge that are relevant to the units of competency within the program. These skills and knowledge may have been obtained through workplace training or experience and may reduce the number of unitsrequired to be completed during the program. Students are encouraged to notify Optimistic Futures of their interest or intention to apply for RPL prior to their enrolment.

Credit Transfer

Applicants can apply for a credit transfer for any units successfully completed, as part of AQF qualification, at any other Registered Training Organisation (RTO) or TAFE. Credit transfers will be granted upon the receipt of sufficient evidence to support the application prior to the commencement of training.

Student Information

Detailed student information is provided in our Student Handbook, which is supplied with the enrolment package. This Booklet contains important information about a student’s rights and obligations, such as their right to privacy, a safe training environment, right to complaint or appeal an assessment decision, meeting course progress requirement and maintaining appropriate student behaviour. It is important that person applying for enrolment must have had reviewed this information first.

Students are expected to bring along notebook and pen to take notes, may also bring a laptop.


On fulfilling the requirements, an AQF Qualification in CHC40213 – Certificate IV in Education Support will be issued to learners within 30 days of completion of the qualification.

Learners completing units but not completing the qualification will be issued with Statement of Attainment detailing the units that have been completed successfully.

Eligibility for Concession Rate

To be eligible for Concession rate to be eligible for the concession rate, you must hold anyone of the following:

  • Valid Health Care Card (HCC)
  • Valid Pensioner Concession Card
  • Veterans Gold Card

Please provide a copy of any one of the above stated identity document prior to the commencement of training. If you need to apply for a HCC, please ask us for a form or visit your local Centrelink office. You will need to apply as soon as possible and provide a copy to recruitment or the trainer before your course commences.

Concessions also apply for;

  • Aboriginal or Torres Strait islander or
  • An Asylum Seeker/Victim of Human Trafficking (ARC/ASRC referral must be presented)

Cooling Off Period

The standards for Registered Training Organisations require an RTO to inform the prospective students of their right to statutory cooling off period. A statutory cooling off period of 10 days is applicable under Consumer Law to withdraw from a consumer agreement, if the agreement has been through unsolicited marketing and sales tactics. However, it may be noted that we do not engage in any aggressive marketing tactics like door to door marketing, hence Statutory cooling off period will not as such be applicable to our students who have enrolled into a program. However, for refund options students may refer to our refund policy available in Student Handbook.

Refund Policy

For information about the refund policy please refers to the student handbook, find it on our website under ‘Student Information’ section or speak to one of our friendly customer services staff.

Assessment Requirements

Showing Competence in all assessment is a necessary part of this program to show that you have achieved the skills and knowledge set out in the competency standards. Optimistic futures will be conducting of realistic workplace tasks, project, knowledge tests, case studies, feedback from supervisors.

Mode of Delivery


Note: For the avoidance of doubt face to face includes both in-class and online (due to COVID-19 pandemic restrictions) delivery.

Unique Student Identifier

Each participant enrolling in a course will need a Unique Student Identifier (USI) number to obtain their certificate or qualification when studying nationally recognised training in Australia. A USI gives you access to your online USI account which will help keep all your training records together. Certificates and Statements of Attainment cannot be issued without this number.

Course Fees

Fee for service:- Fee for service cost is $3200 this includes all workbooks /material and/or equipment.
Mode of Payment:- Both Cash and Card are accepted
Initial Deposit:- No deposit required.
Details of fees (Subject to change without notification):- The student tuition fees as published are subject to change given individual circumstances at enrolment.

Financial Hardship

If you are going through financial hardship, please contact us for further information.

Campbellfield Branch Shepparton Branch
4/1447-1451 Sydney Rd Campbellfield 3061 54 Macintosh St Shepparton 3630
PH: 1300 436 487 PH: 1300 436 487

E:                                    Website:

Complaints and Appeal Process

If student has any complaint against Optimistic Futures’s policies, procedure, staff, fellow students, assessments, marking or learning resources, they can obtain a complaint form, from the reception of the Optimistic Futures, and submit as soon as possible for an early action

For further information about the complaints and appeal process, please refer to student handbook or speak to one of our staff.

(P) 1300 436 487

(M) 0425 853 732