Unit codes: CPPSEC2018A, CPPSEC3020A, CPPSEC3021A & CPPSEC3012A
Course name: Control Room Operator (Release 1,1,1 & 1)
Study area: Security Operations
Broadmeadows Branch - 9 Central Grove Broadmeadows VIC 3047
Campbellfield Branch - 4/1447-1451 Sydney Road Campbellfield VIC 3061
Shepparton Branch - 54 MacIntosh Street Shepparton VIC 3630
Duration: The program is designed to be delivered over 3 days.
This course is designed to provide training for those that are looking for a career in the Security Industry. It assist students to gain the knowledge required to undertake routine security officer duties and to follow established practices within the workplace in the safe manner to all. Student will also develop skills in planning and organizing, working with others or as an individual.
All students are to be 18 years and over and are required to complete a Language, Literacy & Numeracy (LLN) test upon enrolment, they must also be physically able to perform First Aid. You will also be required to complete an "Application for Enrollment" form.
Location of Training: 4 Lytton St Glenroy 3046 (Vic)
Mode/Duration of Course: The course is delivered face to face over a 14 days period from 9:00 am to 5:00 pm or 28 Evenings from 6 pm to 10 pm for those enrolled in the Full qualification. If you have already completed a Certificate Il in Security Operations (combined unarmed guard & crowd control)—you may apply for a credit transfer by providing evidence of your current certificate and complete a further 4 units over the course of 4 days in the classroom. This course is a competency-based training program.
The Certificate Il in Security Operations (Control Room Operator) seeks to provide prospective candidates seeking a career in the Security Industry with key skills in areas of Security Operation within a Control Room and or Monitoring Centre environment. Given the current context in which the industry operates in, all candidates must have basic to intermediate skills in the English language, have excellent presentation and a willingness to listen and participate in this qualification.
After success completion, student may wish to enrol into CPP30411 Certificate III in Security Operations
This course may increase your competitive advantage in security industry.
Security officer work in many different business sectors including.
|Educational Institutions||Sporting Events|
Upon successful completion, students may wish to enroll into CPP30411 Certificate Ill in Security Operations.
This course may increase your competitive advantage in security industry. Security officers work in many different business sectors.
There are 13 units which students must demonstrate competency in, to achieve a successful qualification.
|Unit Code||Unit Descriptor||Nominal Hours|
|CPPSEC2006B||Provide security services to client||8|
|CPPSEC2001A||Communicate effectively in the security industry||20|
|HLTFA311A||Apply First Aid||18|
|CPPSEC2003B||Work effectively in the security industry||40|
|CPPSEC2002A||Follow workplace safety procedures in the security industry||20|
|CPPSEC2004B||Respond to security risk situations||35|
|CPPSEC2005A||Work as part of a security team||8|
* Funded Hours represent the number of hours that are funded by Victorian Governement under Skills first funding contract. Total hours are capped at 888.
|Unit Code||Unit Descriptor||Nominal Hrs|
|CPPSEC2014A||Operate basic security equipment||16|
|TLIE2007A||Use Communication systems||20|
|CPPSEC2018A||Monitor electronic reporting facility||16|
|CPPSEC3012A||Store and Protect Information||10|
|CPPSEC3021A||Maintain and use security database||16|
|CPPSEC3021A||Monitor security from control room||40|
Full time (day)
The delivery mode for our student’s is classroom delivery and practical work placement
Each participant enrolling in a course will need a Unique Student Identifier (USI) number to obtain their certificate or qualification when studying nationally recognised training in Australia. A USI gives you access to your online USI account which will help keep all your training records together. Certificates and Statements of Attainment cannot be issued without this number.
Optimistic Futures will train and assess the skills of learners by conducting a combination of tasks i.e. demonstration, written work, case study, log books and reports; to show that they have achieved the skills and knowledge set out within the unit.
Showing Competence in all assessment is a necessary part of this program to show that you have achieved the skills and knowledge set out in the competency standards. Optimistic futures will be conducting of realistic workplace tasks, project, knowledge tests, case studies, feedback from supervisors.
Each unit comprises of assessment tasks such as written questions, case studies and practical assessments which must be completed in full before being submitted for marking. Assessments for qualifications are competency based, which means students are assessed against the unit of competency (unit) requirements
Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.
Optimistic Futures is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuing of all AQF certificates.
A transcript listing all units of competency will also be issued. The qualification and units of competency are nationally recognized and provide individuals with a valuable qualification that can be applied throughout Australia.
Applicants can apply for recognition of prior learning of their existing skills and knowledge that are relevant to the units of competency within the program. These skills and knowledge may have been obtained through workplace training or experience and may reduce the number of unitsrequired to be completed during the program. Students are encouraged to notify Optimistic Futures of their interest or intention to apply for RPL prior to their enrolment.
Applicants can apply for a credit transfer for any units successfully completed at any other Registered Training Organisation (RTO) or institution. Credit transfers will be granted upon the receipt of sufficient evidence to support the application prior to the commencement of training.
Here at Optimistic Futures Pty Ltd we deliver this course to ensure it meets with Australian Skills Quality Authority (ASQA) and with the Victorian Police — Licensing & Regulation Division (LRD) requirements for the security license sub — activities of Control Room Operator.
We will ensure that all relevant materials are provided but it is the responsibility of the students to meet competency in all units.
It is the responsibility of the student to apply through the Victorian Police Licensing & Regulation Division (LRD) for their license and upto12 months follwoing their successful completion of the course.
Detailed student information is available in our Student Handbook which is supplied with the enrolment package. This Booklet contains important information about a student’s rights and obligations such as their right to privacy, a safe training environment, the right to complain & appeal, to the meet the course progress requirement and maintain appropriate student behaviour. It is important that persons applying for enrolment must have had reviewed this information first.
Students are expected to keep a notebook and pen to take notes, may also bring a laptop.
First Progress payment, to be paid following commencement, will be 50% of the remaining fees.
Midway Payment, to be paid at the halfway point of the course, will be 25% of the remaining fees
Final payment, to be paid prior to course completion, will be 25% of the remaining fees
For fee terms and conditions, payment plans and refund, please contact office or refer student handbook.
To be eligible for the concession rate, you must hold one of the following:
Please provide a copy of this prior to commencing the training. If you need to apply for a HCC, please ask us for a form or visit your local Centrelink office. You will need to apply as soon as possible and provide a copy of it to Optimistic Futures before your course commences.
Concessions also apply for;
The standards for Registered Training Organisations require an RTO to inform the prospective students of their right to statutory cooling off period. A statutory cooling off period of 10 days is applicable under Consumer Law to withdraw from a consumer agreement, if the agreement has been through unsolicited marketing and sales tactics. However, it may be noted that we do not engage in any aggressive marketing tactics like door to door marketing, hence Statutory cooling off period will not as such be applicable to our students who have enrolled into a program. However, for refund options students may refer to our refund policy available in Student Handbook.
For further information about the refund policy please refer to the student handbook or speak to one of our staff.
For further information about the Complaints and Appeal process please refer to the student handbook or speak to one of our staff.
CERTIFICATE 11 - CONTROL ROOM OPERATOR 4 units only will cost $450; this includes all workbooks/material and/or equipment.However,Price will vary if any of remaining 9 units have not been completed.
Mode of Payment:- Both cash & card are accepted.
Initial Deposit: A deposit of $150 is required on the first day to secure your vacancy, unless paying in full.
Once Course have commenced, Optimistic Futures will not approve refunds or Transfers under any circumstances.Optimistic Futures reserves the rights to postpone or cancel the course commencement date due to low numbers of enrollments and Enrolled participant will get refund upon course cancellation by Optimistic Futures.
|Qualification||Concession Card Holder Fee (20% of the standard Tuition Fee)||Concession Hourly Tuition Fees||No Concession Card or Job Seeker Fee||No Concession Hourly Tuition Fees||Job Seeker with referral||Government Contribution (Approximate)|
|CHC30113 Certificate III in Early Childhood Education and Care||Tuition=$24||N/A||Tuition=$150||N/A.||Tuition=$150||$6077.50|
|FEE FOR SERVICE – NON-GOVERNMENT SUBSIDIES TRAINING VICTORIA|
|Indicative Fees: $6077.50|
This training is delivered with Government funding. Are you eligible for Government Subsidised fees? Check your eligibility at;
or alternatively please call our office for further information.
|Broadmeadows Branch||Campbellfield Branch||Shepparton Branch|
|9 Central Grove Broadmeadows VIC 3047||4/1447-1451 Sydney Road Cambellfield VIC 3061||54 MacIntosh St, Shepparton|
|T: 1300 436 487||T: 1300 436 487||T: 1300 436 487|
If you are going through financial hardship, please download the form here.
Need further information please speak to one of our staff on;
|Broadmeadows Branch||Campbellfield Branch||Shepparton Branch|
|9 Central Grove Broadmeadows VIC 3047||4/1447-1451 Sydney Road Campbellfield VIC 3061||54 MacIntosh St, Shepparton|
|T: 1300 436 487||T: 1300 436 487||T: 1300 436 487|
9 Central Grove, Broadmeadows, VIC 3047
54 Macintosh Street, Shepparton, VIC 3630
4/1447-1451 Sydney Road, Campbellfield, VIC 3061
1300 436 487