CPP20218 Certificate II in Security Operations - Melbourne Based Early Childhood Education Courses & Security Operations Care Certifications | OptimisticFutures
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CPP20218 Certificate II in Security Operations

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This course is designed to provide training for those that are looking for a career in the Security Industry. It assists students to gain the knowledge required to undertake routine security officer duties and to follow established practices within the workplace in a safe manner for all. The student will also develop skills in planning, organising and working with others or as an individual.

Course code


Course name

Certificate II in Security Operations (Release 2)

Study area

Security Operations


18 days sessions or 36 evening sessions

Entry Requirements

  • All students are to be 18 years and over and are required to complete Language, Literacy & Numeracy (LLN) test upon enrolment, they must also be physically able to perform First Aid. You will also be required to complete an “Application for Enrolment” form.

Note: A police check would be required to apply for a security licence. A security licence is a prerequisite for any security job/position.

Practical Work Placement

There is no work placement required in this course.

Possible Career Outcomes

Upon successful completion, students may wish to enrol into CPP20218 Certificate II in Security Operations. An unarmed guard and crowd controller licence covers many security industry jobs such as at

Sporting Centers Court Houses
Shopping Centers Music Festivals
Night Clubs Airports
Construction Sites Corporate Offices

Further Studies

Upon successful completion, students may wish to enrol into
CPP31318 Certificate III in Security Operations.

Course Structure

This course comprises of 14 units

Core Units

The below table represent Unit code, name and their scheduled hours

Unit Code Unit Descriptor Sheduled Hours
CPPSEC2101 Apply effective communication skills to maintain security 20
CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team 50
CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security 16
CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations 8
CPPSEC2105 Provide quality services to a range of security clients 8
CPPSEC2106 Protect self and others using basic defensive techniques 24
CPPSEC2107 Patrol premises to monitor property and maintain security 8
CPPSEC2108 Screen people, personal effects and items to maintain security 60
CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises 25
CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security 45
CPPSEC2111 Apply security procedures to manage intoxicated persons 4
CPPSEC2112 Apply security procedures to remove persons from premises 8
CPPSEC2113 Escort and protect persons and valuables 24
HLTAID003 Provide first aid 18

Delivery Session

Morning and Evening sessions

Assessment Marking System

  • Satisfactory (S) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register www.training.gov.au).
  • Not Yet Satisfactory (NYS) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘not yet satisfactory’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.

National Recognition

These competencies have been drawn from the nationally endorsed industry training package the Property Services Training Package (CPP). Upon successful completion of the training and assessment, the qualification CPP20218 Certificate II in Security Operations will be issued. A transcript listing all units of competency will also be issued. The qualification and units of competency are nationally recognised and provide individuals with a valuable qualification that can be applied throughout Australia.

Recognition of Prior Learning (RPL)

Applicants can apply for recognition of prior learning of their existing skills and knowledge that are relevant to the units of competency within the program. These skills and knowledge may have been obtained through workplace training or experience and may reduce the number of unitsrequired to be completed during the program. Students are encouraged to notify Optimistic Futures of their interest or intention to apply for RPL prior to their enrolment.

Student Information

Detailed student information is provided in our Student Handbook, which is supplied with the enrolment package. This Booklet contains important information about a student’s rights and obligations, such as their right to privacy, a safe training environment, right to complaint or appeal an assessment decision, meeting course progress requirement and maintaining appropriate student behaviour. It is important that person applying for enrolment must have had reviewed this information first.

Students are expected to bring along notebook and pen to take notes, may also bring a laptop.


On fulfilling the requirements, an AQF Qualification in CCPP20218 – Certificate II in Security Operations will be issued to learners within 30 days of completion of the qualification. Students completing units but not completing the qualification will be issued with a Statement of Attainment detailing the units that have been completed successfully

Cooling Off Period

The standards for Registered Training Organisations require an RTO to inform the prospective students of their right to statutory cooling off period. A statutory cooling off period of 10 days is applicable under Consumer Law to withdraw from a consumer agreement, if the agreement has been through unsolicited marketing and sales tactics. However, it may be noted that we do not engage in any aggressive marketing tactics like door to door marketing, hence Statutory cooling off period will not as such be applicable to our students who have enrolled into a program. However, for refund options students may refer to our refund policy available in Student Handbook.

Refund Policy

For information about the refund policy please refers to the student handbook, find it on our website under ‘Student Information’ section or speak to one of our friendly customer services staff.

Assessment Requirements

Showing Competence in all assessment is a necessary part of this program to show that you have achieved the skills and knowledge set out in the competency standards. Optimistic futures will be conducting of realistic workplace tasks, project, knowledge tests, case studies, feedback from supervisors.

Mode of Delivery


Note: For the avoidance of doubt face to face includes both in-class and online (due to COVID-19 pandemic restrictions) delivery.

Unique Student Identifier

Each participant enrolling in a course will need a Unique Student Identifier (USI) number to obtain their certificate or qualification when studying nationally recognised training in Australia. A USI gives you access to your online USI account which will help keep all your training records together. Certificates and Statements of Attainment cannot be issued without this number.

Course Fees

Fee for service:- Fee for service cost is $1200 this includes all workbooks /material and/or equipment.
Mode of Payment:- Both Cash and Card are accepted
Initial Deposit:- A payment of $120 is required to secure your vacancy.
Details of fees (Subject to change without notification):- The student tuition fees as published are subject to change given individual circumstances at enrolment.

Complaints and Appeal Process

If student has any complaint against Optimistic Futures’s policies, procedure, staff, fellow students, assessments, marking or learning resources, they can obtain a complaint form, from the reception of the Optimistic Futures, and submit as soon as possible for an early action

For further information about the complaints and appeal process, please refer to student handbook or speak to one of our staff.

(P) (03) 9359 1084

(M) 0425 853 732

Email: info@of.edu.au