Melbourne Based Early Childhood Education Courses & Security Operations Care Certifications | OptimisticFutures | CPP31318 Certificate III in Security Operations
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CPP31318 Certificate III in Security Operations

This course is designed to provide training for those that are looking for a career in the Security Industry. It assists students to gain the knowledge required to undertake routine security officer duties and to follow established practices within the workplace in a safe manner to all. Student will also develop skills in planning and organising, working with others or as an individual

If you wish to progress your security career or build on your existing security knowledge, then our Certificate III in security operations is geared towards a supervisory role within the security industry. This qualification can be used as a stepping stone to advance into different security industry employment stream.

Course code


Course name

Certificate III in Security Operations (Release 2)

Study area

Security Operations


28 Days or 56 Evenings

Entry Requirements

All students are to be 18 years and over and are required to complete a Language, Literacy & Numeracy (LLN) test upon enrolment, they must also be physically able to perform First Aid. You will also be required to complete an “Application of Enrolment” form.

Practical Work Placement

There is no work placement required in this course.

Possible Career Outcomes

Unarmed Guard Railway Patrol Officer
Mobile Patrol Officer Crowd Control
Security Team Leader Static Security Guard

Further Studies

Upon successful completion of the course CPP31318 Certificate III in Security Operations, students may wish to enrol into CPP40719 Certificate IV in Security and Risk Management.

Course Structure

This course comprises of 14 units

Core Units

The below table represent Unit code, name and their scheduled hours

Unit Code Unit Descriptor Scheduled Hours
BSBFLM312 Contribute to team effectiveness
Coordinate provision of quality security services to clients
Gather, organise and present security information and documentation
HLTWHS003 Maintain work health and safety 40
CPPSEC3101 Manage conflict and security risks through negotiation 16
CPPSEC3102 Maintain operational safety and security of work environment 20
CPPSEC3103 Determine and implement response to security risk situation 24
CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour

Elective Units

The below table represent Unit code, name and their scheduled hours

Unit Code Unit Descriptor Sheduled Hours
CPPSEC3125 Implement security procedures to protect critical infrastructure and public assets
CPPSEC3124 Prepare and present evidence in court
CPPSEC4006 Conduct security risk assessment of client operations
Lead effective workplace relationships
Respond effectively to behaviours of concern
Control evacuation to muster point
  • Note: Optimistic Futures has chosen these Electives based on industry consultation.

Delivery Session

Morning and Evening sessions

Assessment Marking System

  • Satisfactory (S) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register
  • Not Yet Satisfactory (NYS) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘not yet satisfactory’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.

Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.

Recognition of Prior Learning (RPL)

Applicants can apply for recognition of prior learning of their existing skills and knowledge that are relevant to the units of competency within the program. These skills and knowledge may have been obtained through workplace training or experience and may reduce the number of unitsrequired to be completed during the program. Students are encouraged to notify Optimistic Futures of their interest or intention to apply for RPL prior to their enrolment.

Student Information

Detailed student information is provided in our Student Handbook, which is supplied with the enrolment package. This Booklet contains important information about a student’s rights and obligations, such as their right to privacy, a safe training environment, right to complaint or appeal an assessment decision, meeting course progress requirement and maintaining appropriate student behaviour. It is important that person applying for enrolment must have had reviewed this information first.

Students are expected to bring along notebook and pen to take notes, may also bring a laptop.

Eligibility for Concession Rate

To be eligible for Concession rate to be eligible for the concession rate, you must hold anyone of the following:

  • Valid Health Care Card (HCC)
  • Valid Pensioner Concession Card
  • Veterans Gold Card

Please provide a copy of any one of the above stated identity document prior to the commencement of training. If you need to apply for a HCC, please ask us for a form or visit your local Centrelink office. You will need to apply as soon as possible and provide a copy to recruitment or the trainer before your course commences.

Concessions also apply for;

  • Aboriginal or Torres Strait islander or
  • An Asylum Seeker/Victim of Human Trafficking (ARC/ASRC referral must be presented)

Cooling Off Period

The standards for Registered Training Organisations require an RTO to inform the prospective students of their right to statutory cooling off period. A statutory cooling off period of 10 days is applicable under Consumer Law to withdraw from a consumer agreement, if the agreement has been through unsolicited marketing and sales tactics. However, it may be noted that we do not engage in any aggressive marketing tactics like door to door marketing, hence Statutory cooling off period will not as such be applicable to our students who have enrolled into a program. However, for refund options students may refer to our refund policy available in Student Handbook.

Refund Policy

For information about the refund policy please refers to the student handbook, find it on our website under ‘Student Information’ section or speak to one of our friendly customer services staff.

Assessment Requirements

Showing Competence in all assessment is a necessary part of this program to show that you have achieved the skills and knowledge set out in the competency standards. Optimistic futures will be conducting of realistic workplace tasks, project, knowledge tests, case studies, feedback from supervisors.

Mode of Delivery

Optimistic Futures has a Blended Delivery System including:

Face-to-Face Classroom delivery and Work placement

Online face-to-face and Work placement

Unique Student Identifier

Each participant enrolling in a course will need a Unique Student Identifier (USI) number to obtain their certificate or qualification when studying nationally recognised training in Australia. A USI gives you access to your online USI account which will help keep all your training records together. Certificates and Statements of Attainment cannot be issued without this number.

Course Fees

Mode of Payment:- Both Cash and Card are accepted
Initail Deposite:- A payment of $120 or $24 (Concession) is required to secure your vacancy.
Details of fees:- Subject to change.


  • Optimistic Futures requires a payment of $120 or $24 (Concession) is required to secure your vacancy.
  • The above fees include student amenities and services.
  • All fees are paid upon enrolments.
  • The above fees are inclusive of GST.
  • The student tuition fees are indicative only and subject to change given individual circumstances at enrolment.

Financial Hardship

If you are going through financial hardship, please contact us for further information.

Campbellfield Branch Shepparton Branch
4/1447-1451 Sydney Rd Campbellfield 3061 54 Macintosh St Shepparton 3630
PH: 1300 436 487 PH: 1300 436 487

E:                                    Website:

Complaints and Appeal Process

If student has any complaint against Optimistic Futures’s policies, procedure, staff, fellow students, assessments, marking or learning resources, they can obtain a complaint form, from the reception of the Optimistic Futures, and submit as soon as possible for an early action

For further information about the complaints and appeal process, please refer to student handbook or speak to one of our staff.

(P) 1300 436 487

(M) 0425 853 732